Hello Everyone,

A customer has some M65 with a DECT M700, on one of them the central directory button is missing on the mainscreen of the phone and in the menu


We already did handset reset but no result disappointed face 

Someone have any ideas?

Thanks :) 

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Clément Schillers

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Joined: 18.09.2024

1 Comment

  1. Gianmaria Tononi

    Sept 19, 2024

    Hi,

    This is usually due to the firmware not up to date, please try our latest firmware to see if the issue is solved

    DECT M-Series Firmware

    If it isn't, we'll need a private ticket to investigate: you can raise one if you're a Snom partner or ask your Snom reseller, likely a partner, to do so for you

    If you aren't a Snom partner and don't have a partner you can ask for help, please contact our sales team as they'll be able to show you a Snom partner you can contact to get support

    https://www.snom.com/en/contact/contact-person/

    Thank you