I have 2 phones ( of 10 currently working on SRAPS)  which will not auto provision , provision via SRAPS or open a SIP connection - even after a factory reset and trying old working manual configuration - also upgraded firmware on one but no luck   - looks like the pre-installed certificate has expired ? 

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kenny thackwray

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Joined: 26.01.2023

4 Comments

  1. Federico Rossi

    Jan 26, 2023

    Hi, we are aware of this error, it will be fixed shortly. Meanwhile, if you can, I advise you to update your phones to the latest firmware available, which has all the certificates up to date.

    10.1.137.15 Release

    or

    10.1.127.10 Release

    Regards

  2. kenny thackwray

    Jan 26, 2023

    OK so received this email shortly after posting but after inspecting both links to the new firmware versions there is no option for the D120 model ?


    Hi, we are aware of this error, it will be fixed shortly. Meanwhile, if you can, I advise you to update your phones to the latest firmware available, which has all the certificates up to date.

    10.1.137.15 Release

    or

    10.1.127.10 Release

    Regards

  3. kenny thackwray

    Jan 26, 2023

    I see I forgot to mention I am using D120 phones 


  4. Federico Rossi

    Jan 26, 2023

    Hi, for D120 you can try 10.1.54.24 Release - D120 exclusive