I decided to update my XML Directory file and upload it, now it will not take it, it fails. My CSV version works so at least I have SOMETHING meanwhile. I followed the conventions as follows:

<IPPhoneDirectory>
 <DirectoryEntry>
  <Name>Name1</Name>
  <Telephone>phone number1</Telephone>
  <Office>office phone number1</Office>->
  <Mobile>mobile phone number1</Mobile>
 </DirectoryEntry>
 <DirectoryEntry>
  <Name>Name2</Name>
  <Telephone></Telephone>
  <Office>office phone number2</Office>
  <Mobile></Mobile>
 </DirectoryEntry>
 <DirectoryEntry>
  <Name>Name3</Name>
  <Telephone>phone number3</Telephone>
  <Office> office phone number3 </Office>
  <Mobile></Mobile>
 </DirectoryEntry>
 <DirectoryEntry>
  <Name>Name4</Name>
  <Telephone>phone number4</Telephone>
  <Office></Office>
  <Mobile> mobile phone number4</Mobile>
 </DirectoryEntry>
 <DirectoryEntry>
  <Name>Name5</Name>
  <Telephone>phone number5</Telephone>
  <Office></Office>
  <Mobile> </Mobile>>
 </DirectoryEntry>
</IPPhoneDirectory> 

 I even tried loading the exact one that was IN the base and working on the handsets before I tried to upload the updated version and even it won't take. I even tried to load the above nebulous example and I get this same error:

Not all contacts were saved!
Please verify csv file for:

Illegal characters.
Maximum allowed enties.

Yes, entries is misspelled and I suspect the CSV in the error is a holdover from when XML was not an option.