I received two brand new Snom D120 Desk Phones today. Both have FW 10.1.54.24 pre-installed. Both only have English French and Spanish as language option.

The normal way to enable mutiple language support for the D120 is to download a new settings file via the "Update Setting URL field" as described in this Link: How can I enable multiple language support for SnomD120

This works fine for 10.1.54.13, but following these instructions a with "http://downloads.snom.com/config/settings_10.1.54.24.xml" only seems to work, but dose not supply any additional languages!

I had a look linked XML files from the URLs. For german XML content is present, for both 10.1.54.13 and 10.1.54.24 is present, see

https://downloads.snom.com/config/snomlang-10.1.54.13/web_lang_DE.xml

https://downloads.snom.com/config/snomlang-10.1.54.24/web_lang_DE.xml

However the intermediate pages for 10.1.54.24 linking to the page above are broken / not available.

e.g. http://downloads.snom.com/config/gui_lang_10.1.54.24.xml

Might just be a web server glicht, or Snom forgot them....

Since Snom refuses contact with their otherwise happy customers...

Could someone with a partner account please make Snom aware of this problem and open a ticket? 

I suspect there is no "easy" workaround, but Snom could very easily fix it.

(Yes, I could probably hack it myself by editing the vanilla XML 10.1.54.24 files and tricking the phone into installing them, but that would be way to much effort...)

Any other ideas would be welcome too.