Hello,
we're using AVAYA IPO v11 and a SNOM 360 SIP Phone.
The snom SIP phone works since years good, but we've one Problem:
- If we Pick-Up a Call from another user (*32*{EXTN}), then on the SNOM-Phone the number *32* is displayed, but not the Original Caller-ID
In our Case we made also a SIP-Trace, and the Only SIP-Message sent from IPO containing the Original Caller-ID is this Message.
In our Case we're on extension 8000 where we picked up a call from 8001. Remote-Caller-Id is {remote-caller-id}.
1786982943mS SIP Tx: UDP 192.168.1.170:5060 -> 192.168.1.155:1024
NOTIFY sip:8000@192.168.1.170 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.170:5060;rport;branch=z9hG4bK8131e856ca685f8c8c93341efdc931f7
From: "8001" <sip:8001@192.168.1.170>;tag=709bce7d86ad1968
To: "AVAYA IPO Deskphone" <sip:8000@192.168.1.170>;tag=wu5m0n7rgc
Call-ID: 3ffca6e616e6-4ecp8b28iij9
CSeq: 572543 NOTIFY
Contact: "8001" <sip:8001@192.168.1.170:5060;transport=udp>
Supported: 100rel
Max-Forwards: 70
Event: dialog
Subscription-State: active
Content-Type: application/dialog-info+xml
Content-Length: 630
<?xml version="1.0"?>
<dialog-info xmlns="urn:ietf:params:xml:ns:dialog-info" version="1" state="full" entity="sip:8001@192.168.1.170">
<dialog id="dummy" call-id="IPOK_2@192.168.1.170" local-tag="mjm030306b" remote-tag="ram061107g" direction="recipient">
<state>early</state>
<local>
<identity display="8001">sip:8001@192.168.1.170</identity>
<target uri="sip:8001@192.168.1.170"/>
</local>
<remote>
<identity display="">sip:{remote-caller-id}@195.69.183.2</identity>
<target uri="sip:{remote-caller-id}@195.69.183.2"/>
</remote>
</dialog>
</dialog-info>
In the SNOM Wiki I found this Article: So ändern Sie den angezeigten, entfernten Teilnehmer während eines Anrufs
Can someone help me with this issue? Does this behaviour is incorrect from the Avaya IPO or can I change something on my Snom?