Good morning,

We ordered 8 x Snom D725 handsets from Broadbandbuyer just over 2 years ago.

1 has remained unused/unboxed until now and has a faulty handset (just the bits you pick up to talk into). I have plugged it into another D725 to test it and the issue remains.

Another D725 has an extremely loud buzzing noise when used on loudspeaker.

Broadbandbuyer and have told me to contact Snom directly. Are you able to assist with these please?

Many thanks,

Jamie